24Web — Cookie Policy

Last updated: 28 October 2026

1. Introduction

This Cookie Policy explains how 24Web uses cookies and similar technologies on its website.

We provide domain name registration, web hosting, website design, development and related digital services. Our website may use cookies and similar technologies to ensure that it functions correctly, protect against misuse, improve performance and understand how visitors interact with our services.

This policy should be read alongside our Privacy Policy and Terms and Conditions.

We aim to comply with applicable privacy and electronic communications legislation, including the UK Privacy and Electronic Communications Regulations (PECR), the UK GDPR, the Data Protection Act 2018 and the EU GDPR and applicable national cookie laws, where relevant.

2. What Are Cookies?

Cookies are small text files that a website may store on your computer, mobile phone, tablet or other device when you visit it.

Cookies allow a website to remember information about your visit, such as your preferences, session status or previous interactions.

Other technologies, including pixels, scripts, local storage and tracking technologies, may perform similar functions. Where relevant, this policy also covers those technologies.

Cookies may be classified as:

Session cookies: deleted when you close your browser.
Persistent cookies: remain on your device until they expire or are deleted.
First-party cookies: set by the website you are visiting.
Third-party cookies: set by external services integrated into the website.

3. Why We Use Cookies

Depending on the features installed on our website, we may use cookies for the following purposes.

3.1 Strictly Necessary Cookies

These cookies are required for essential website functions or to provide a service you have requested.

They may support:

Website navigation and basic functionality.
Security and protection against malicious activity.
Session management.
Form submission and technical functionality.
Saving your cookie preferences.
Load balancing and reliable delivery of website content.

Strictly necessary cookies do not generally require consent where they meet the applicable legal exemption. We will not use this category to justify non-essential tracking.

3.2 Functional Cookies

Functional cookies may allow our website to remember preferences or settings, such as language selection or other choices you make.

Where these cookies are not strictly necessary, we will request consent before using them where required by law.

3.3 Analytics and Performance Cookies

If we use analytics services, cookies or similar technologies may help us understand:

Which pages visitors view.
How visitors navigate our website.
Which pages or forms experience technical difficulties.
General website performance and usage patterns.

Analytics tools may include services such as Google Analytics, if installed.

Non-essential analytics cookies will only be activated after consent where required by applicable law.

3.4 Marketing Cookies

If we use advertising or marketing technologies, these may measure advertising effectiveness or help provide more relevant advertisements.

We will obtain consent before using non-essential marketing cookies where required by law.

We do not assume that marketing cookies are necessary simply because they help promote our services.

4. Contact Forms and Online Quotation Requests

Our website may include contact forms, online enquiry forms and quotation request forms for domain names, hosting and website design services.

When you complete a form, we may process information such as your name, business name, email address, telephone number and details of the services you require.

Submitting a contact form does not automatically mean that you consent to non-essential cookies or marketing.

Our forms may use strictly necessary technologies to support secure submission, prevent spam, maintain form functionality or protect against automated abuse.

Depending on the form software and security tools installed, these technologies may include session identifiers, security tokens or anti-spam mechanisms.

Where a form uses a non-essential cookie or similar technology, we will request consent where legally required.

Information submitted through our forms is handled in accordance with our Privacy Policy. We retain enquiry information for as long as reasonably necessary to respond to your enquiry, provide a quotation, manage any resulting customer relationship and meet applicable legal requirements.

5. Emails and Email Communications

We may send emails relating to enquiries, quotations, orders, domain registrations, hosting accounts, website projects, invoices, renewals and technical support.

Ordinary emails do not automatically require cookies to be used.

However, some email platforms may use tracking pixels, remote images or similar technologies to determine whether an email has been opened or whether links have been clicked.

If 24Web uses email tracking technologies, we will assess the applicable privacy and electronic communications requirements and obtain consent or provide appropriate controls where required.

You can reduce email tracking by disabling automatic loading of remote images in your email application. This may prevent some tracking pixels from reporting that an email has been opened, although it may not prevent all forms of tracking.

Where we send promotional emails, we will also comply with applicable direct marketing requirements and provide an appropriate means of unsubscribing.

Essential service communications, such as billing notices, domain renewal reminders and security alerts, may continue even if you unsubscribe from promotional emails.

6. Third-Party Services

Our website may use third-party services to provide hosting, security, forms, email delivery, analytics or other functionality.

Depending on the services actually installed, these providers may include:

Website hosting and infrastructure providers.
Contact form and anti-spam services.
Email delivery and business email platforms.
Website analytics providers.
Security and performance services.
Embedded content or external integrations.

These services may use cookies or similar technologies in accordance with their own configurations and policies.

We will assess third-party technologies before deploying them and will prevent non-essential cookies from being set before consent where required by law.

For further information about how personal information is processed by these providers, please consult our Privacy Policy and the relevant provider’s privacy documentation.

7. Cookie Consent and Your Choices

Where applicable law requires consent, we will ask for your permission before setting non-essential cookies or using similar technologies covered by the consent requirements.

Our cookie consent mechanism should allow you to:

Accept all non-essential cookies.
Reject non-essential cookies.
Select cookie categories where applicable.
Review your choices.
Change or withdraw your consent later.

Accepting cookies should not be the only practical option available. Where consent is required, refusing non-essential cookies should be as straightforward as accepting them.

You can also manage cookies through your browser settings. Depending on your browser, you may be able to block cookies, delete existing cookies or receive a notification when a website attempts to store them.

Please note that blocking strictly necessary cookies may affect website functionality.

Withdrawing consent will not make previous processing unlawful, but it will affect future processing based on that consent. We will stop the relevant consent-based activity and remove or disable the relevant technologies where required and technically applicable.

8. How Long Cookies Remain on Your Device

The duration of a cookie depends on its purpose and configuration.

Session cookies normally expire when you close your browser. Persistent cookies remain until their stated expiry date or until you delete them.

We aim to use appropriate retention periods for the purposes for which cookies are used.

The actual names, providers, purposes and expiry periods of cookies on our website depend on the software, plugins and integrations currently installed.

For this reason, the specific cookies used by 24Web should be listed in our cookie consent tool or an accompanying cookie schedule, where appropriate.

9. Personal Data and Cookies

Some cookies and similar technologies may collect or process personal information, such as online identifiers, IP addresses or information about browsing activity.

Where this occurs, we will handle that information in accordance with applicable data protection law and our Privacy Policy.

Depending on the circumstances, we may rely on consent, legitimate interests or another lawful basis permitted by law for the relevant processing of personal data.

Consent to cookies and the lawful basis for subsequent personal data processing are separate legal considerations. Where consent is required for storing or accessing information on a device, another lawful basis for processing personal data does not remove that requirement.

10. International Data Transfers

Some third-party services used by our website may process information outside the United Kingdom or the European Economic Area.

Where personal data is transferred internationally, we will implement the safeguards required by applicable law.

Further information about international transfers and the relevant safeguards is available on request, subject to applicable restrictions.

11. Your Privacy Rights

Where applicable data protection legislation applies, you may have rights to:

Access personal data we hold about you.
Request correction of inaccurate information.
Request deletion of personal data in certain circumstances.
Restrict or object to certain processing.
Withdraw consent where processing relies on consent.
Lodge a complaint with the relevant data protection authority.

For information about these rights and how to exercise them, please consult our Privacy Policy or contact us using the details below.

12. Changes to This Cookie Policy

We may update this Cookie Policy to reflect changes to our website, the cookies we use, our third-party providers or applicable legal requirements.

The latest version will be published on our website with its updated revision date.

We encourage visitors to review this policy periodically.

13. Contact Us

If you have questions about this Cookie Policy, our use of cookies or your privacy choices, please contact:

24Web

Business address: [PO BOX 6945, Unit 4441, London W1A 6US]

Email: [info@24web.es]

Website: [24web.es]

For further information about how we collect, use and protect personal information, please see our Privacy Policy.